There were many hidden charges at the end, like premium station surcharge, license fee, and administration fees, which were not listed in the car rental agreement. These added up to over 60 dollars. The staff was specifically targeting Chinese customers and maliciously upgraded my insurance since I was unfamiliar. Will blacklist them in the future!

About the easiest pick up of a rental car

Great platform for comparing and a great price

All the seats are terrible dirty.

Easy to find pickup and dropoff locations. Car was given as specified and provided with the child seat as we required

Excellent platform. Insurance purchased on the platform allowed us to decline the car company insurance. Obtained the car for approx 40% lower than other rental companies we enquired. Overall pleasant experience

I had a very bad experience with Europcar. The staff made some mistakes on contract so we have been waited for 1 hr to get our cars. After rental, we returned the car to Europcar, the staff there has checked and kept the key. They emailed us again and mentioned we did not return. Also, we were extra charged by Europcar $250+ Aud. And I have to make oversea call to get back my refund. Overall, it really makes us very disappointed with the car rental service.