The return process only took a few minutes. Since we were rushing to catch a flight, they dropped us off at the airport.

Received a larger car than booked. That was good, but wasn't very clean. Rubbish in center console & numerous scratches on body. Booking, pickup, & drop off were all good.

No price drop. Filled in Trustpilot review for 5% discount, got the voucher but couldn't apply it to the booking.

The one thing about the car: I did not like the smell, although it was clean and in a good condition, however I think cleaning could have been better to remove the smell. Pick up was quick. Drop off: didn't find the entrance straight away, had to U-turn, no clear large title at the entrance. Also had to wait for a while for stuff member to get ready to serve me. Staff does not meet you at the entrance, no guiding showing where to go, figure out yourself.

Like: Love the car provided. Clean, good condition.
Dislike: Far place for pick up. But shuttle provided.

Like: Customer service and easy terms and conditions
Dislike: Nothing can be pointed out