I think they almost always assess damage for cars that have full insurance! Our car had no scrapes or scratches, but they insisted the paint was damaged and needed evaluation! I think it might be related to us having purchased the super full insurance! I hope the rental company investigates this thoroughly!
The car had an unpleasant smell. When we rented it, the windows were open for ventilation, so we didn't notice it. Later, we found the car smelled fishy and foul, and even spraying perfume didn't help. The smell ruined the whole trip. The experience was terrible.
We contacted the staff as soon as we landed, and they quickly drove the car to the airport to meet us. They were very courteous and provided excellent service.
Disappointed! When issues arise, they don't make an effort to help resolve them, but instead, they blame the customer, taking advantage of us. Their attitude in handling problems is extremely poor! If any problems arise, be cautious.
Very nice, only a 10-minute walk from the airport.
About QEEQ:10.0/10
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