Vehicle was great, felt like an upgrade because of the quality and newness - really enjoyed driving it. Curtis checked me out and back in, he was super helpful answering my questions on pick and checking the car condition with me. He was fast on the drop off too. Very respectful and helpful employee, represented Alamo very well!

Didnt get a price drop this time. Booking was easy. Only confusing thing with Qeeq is the deposit and then additional payment on pick up, might be good for Qeeq to include the original quote in the receipt to show it matches the original quote,

The response was fairly quick.

Return check in involved waiting in cold car park while very pleasant man went through his job, but was that necessary that I had to be there? On other hires I just dump the keys, or else someone is checking the car as soon as I pull up and start offloading the bags.

The car was just right for us. It had been cleaned thoroughly before we picked it up and it was exactly what we needed. Unfortunately there had been a problem at pickup, where we were told that they didn’t have any more automatic vehicles left at all. It was a bit stressful as I don’t drive manual, but eventually they sorted it out and we got the car that we had booked.

Good platform, easy to use.

Dislike: HAD MY SAT NAV WITH ME TO FIND MY DESTINATION AFTER PICLKING UP CAR. HOWEVER AFTER LEAVING FOUND THE CIGARETTE LIGHTER NOT WORKING SO COULD NOT CHARGE MY SAT NAVE