Turkey D400

Veronica Defoe

Turkey

Reviewed: Thu, Nov 8, 2018

About Budget: 6.0 /10

We actually rented a Volvo XC60 or a similar car, which falls under the luxury car category. However, when we arrived, we were given a Skoda Octavia. After expressing that this car is not of the same class, the store refused to change the vehicle. While inspecting the car, we found that the side mirror was broken. Only then did the store agree to switch the car, which was a complicated process that took over two hours. We requested an extension for the delay, but the store refused. They replaced it with a Volkswagen Passat, which we also pointed out was not of the same class. The store claimed there were no other cars available, so we had no choice but to accept it to avoid further delays in our trip.

1 days rental

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Jason Burne-Jones

Turkey

1 days rental

Reviewed: Sun, Jun 16, 2019

“From Izmir to Antalya”

About Budget: 10.0 /10

Quick and easy car pickup, simple return process.

About QEEQ: 10.0 /10

Mandy Hawthorne

Turkey

1 days rental

Reviewed: Wed, Oct 9, 2019

“Izmir to Antalya”

About Budget: 2.0 /10

They made things difficult on purpose. It took two hours to get the car at the site; if you wanted to get the car immediately, you had to pay extra for an upgrade. Five to six groups of Chinese people who arrived around the same time also faced the same issue. We had a reservation and paid in advance, so why couldn't they prepare the car ahead of time? It felt like we were renting last-minute. I had to stand in line three times before finally getting the car. They claimed that a foreigner in Izmir spoke Chinese, but he was just a figurehead who got flustered at the sight of female customers.

About QEEQ: 10.0 /10

Jane Pullan

Turkey

1 days rental

Reviewed: Thu, Nov 15, 2018

About Budget: 2.0 /10

Double billing, very chaotic