The staff at Ezi Car Rental were very friendly and the procedures were simple. We purchased the super comprehensive insurance from the QEEQ platform, and the rental company didn't try to sell us their own insurance. The vehicle was very new, even equipped with a heads-up display and adaptive cruise control. Adaptive cruise control is an amazing feature in New Zealand, almost equivalent to autopilot.

The attitude of the rental company was bad. We requested a car inspection at 10 PM, but the store staff hurried us to leave, saying it would affect their closing time. However, when picking up the car, they immediately noticed a barely visible dent. The attitude of the Asian staff at the store was particularly poor.

No Chinese-speaking service at the front desk. The shuttle driver was quite good.

The shuttle service was enthusiastic, pickup and return were convenient, and the vehicle was clean.

Waited for a long time at the airport entrance for their shuttle, which didn't come. The store said it was because of traffic. What a joke. Other rental company shuttles came three times. Did they fly?