Ezi, Auckland International Car hire

Ezi - Auckland International Information, Car hire Instructions & Policies

Address

Transport Hub Tom Pearce Drive, Auckland Airport, Auckland 2022, New Zealand

Telephone

+64 9 254 4397 / 0800 545 000

Pick-up Instructions

The Ezi - Auckland International car hire location is in terminal

You can walk to the counter of Ezi - Auckland International car hire.

Your pick up location is Auckland International Airport. Please make your way to our Ezi Car Rental counter which is located inside the Arrivals hall to collect your keys. Then exit via door 8 and follow the signs for the Rental Cars pick up zone, it is a 5–7-minute covered walk. When returning your vehicle, please park in the Rental Car zone, and return your car keys to the Ezi Car Rental counter inside the International terminal. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff. If you are requiring vehicle collection outside of the operating hours, please ensure you discuss this with our helpful team when booking your vehicle so we can accomodate you.

Drop-off Instructions

Driving along George Bolt Memorial Drive, follow the sign that says ‘International Terminal‘ (this turns on to Tom Pearce Drive). Head along Tom Pearce Drive, then follow the sign that says ‘Long Term – Rentals’. Turn left into the ‘Rentals Drop-Off‘ area. Return your vehicle in a marked Ezi carpark and return the keys to the Ezi counter in the airport terminal Return the car after business hours - please return the key to the key box of the store and return to the airport by yourself.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59 00:00 -02:00	06:00 -23:59 00:00 -02:00	06:00 -23:59 00:00 -02:00	06:00 -23:59 00:00 -02:00	06:00 -23:59 00:00 -02:00	06:00 -23:59 00:00 -02:00	06:00 -23:59 00:00 -02:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 100 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Provisional licence is not accepted.

For local renters, you need to bring:

Full Driving License issued in New Zealand

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Tire chains rental

Prices and inventory depend on local stores.

NZD 15/day

capped at NZD 105

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Customers need to purchase and bear the cost of vehicle and passenger ferry tickets in advance, please consult local counter staff, there may be additional cross-island service fees.

Ferry Transportation: Allowed

Ezi allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 km from Auckland Airport

Railway Stations

17.8 km from Britomart Train Station

Hotels

3.6 km from Naumi Auckland Airport

8.2 km from Allenby Park Hotel

16.3 km from Waldorf St Martins Apartments Hotel

Other Landmarks

14.3 km from Mount Eden Domain

17.7 km from Sky Tower

18 km from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL

Map view of Ezi Store Location

coordinates: -37.003330350733 174.78516449897

Location Images

The Rental Desk

Ezi-Auckland International-46529-pickup_guide

Pickup Sign

The Rental Desk

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 0.3
Vehicle cleanliness: 0.1
Spaciousness: 0.1
Counter staff: 0.3
Pick-up location: 0.1
Drop-off location: 0.1
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

S.Hudson
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent new car, efficient and courteous staff , one of the best car hire experiences I have ever had
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Verna Howard
Auckland
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Taylor Cook(e)
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
When there was a charge for vehicle damage in Christchurch, the staff at the store actively helped to check the information and asked for materials. They were very patient.
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Christ Austen
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The front desk is entirely in English, which can be confusing for those who are not fluent.
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Yetta Twain
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The vehicle is new, with over 20,000 kilometers on it. I bought fuel for 88 NZD, which was at a 20% discount for a full tank. I didn't check the fuel gauge when returning the car.
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Pearl Sailsbury
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The wait for the shuttle at the airport took a bit too long. However, everything else was quite smooth and efficient, both for picking up and dropping off the car. The car was very new and even had a rearview camera. It was a perfect car rental experience, and I'll choose it again when I go to New Zealand.
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Beryl Wollaston
Auckland
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Beverly Meredith
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Pretty good
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Spencer Toland
Auckland
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Scott Tate
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The entire process was simple and clear.
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Drew Berkeley
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
After arriving at the airport, you can make a call and they'll arrange for a car to pick you up and take you to their office. It's quite convenient. The same goes for returning the car; they'll take you back to the terminal.
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Spring Willard
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The pickup location is a bit far, but the on-site staff, although few, are quite efficient and the procedures are simple.
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Phoenix Barnard
Auckland
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Adam Bloomfield
Auckland
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Penelope Charley
Auckland
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Avery Morris
Auckland
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Belinda Alsop(p)
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent
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Hiram Gresham
Auckland
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Theodore MacAdam
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
This company's cars are in great condition, very cost-effective, and allow multiple drivers.
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Mark Kathleen
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Few people, great service, good attitude.
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Tyrone Tobias
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Easy pick-up, good vehicle condition
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Ula Eisenhower
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The shuttle service was enthusiastic, pickup and return were convenient, and the vehicle was clean.
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Cecilia Arnold
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent
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Marina Pitman
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Pretty good, I felt like it was a great experience for my first time renting a car.
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Joyce Bradley
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Just a 2-minute drive from the airport, very convenient shuttle service.
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Colbert Peacock
Auckland
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Trista Cromwell
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The staff were very nice and helpful. We booked a Corolla hatchback, and the staff offered to upgrade us to a sedan for free. However, since it was just my wife and me, the space was sufficient and we preferred the hatchback, so we politely declined the offer.
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Kerwin Alice
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Located outside the airport, but you can call them for a pick-up service at the airport
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Olivia Jeremiah
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car rental service was excellent, staff friendly, no scams or aggressive upselling. They offered a free upgrade without extra charges. Outstanding service!
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Vic Tobias
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Flight delayed, charged an additional 60 NZD for being past 10 PM
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Deborah Joshua
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car rental company is a 5-minute drive from the airport, with a shuttle service that is fairly quick. We waited a short while to get the car, and when returning it during business hours, they did a quick check and then took us to the airport. We soon received a return email. Overall, aside from the car being a bit old, it was a pretty good experience.
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Samantha Hornby
Auckland
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Guy Haywood
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The location is somewhat far from the airport, but there is a shuttle service, and the service is good.
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Elaine Burns
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The rental and return process is very fast.
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Ryan Theresa
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The staff had a decent attitude
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Hugo Bridges
Auckland
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Justin Maugham
Auckland
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Hiram Gresham
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Returned the car with a full tank but got charged 18 dollars plus tax
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Tracy Mary
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
We rented cars from Ezi for the entire trip in both the North and South Islands, and the cars were in good condition. We will choose Ezi again next time.
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Sabina Sinclair
Auckland
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Dora Edgeworth
Auckland
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Berg Onions
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Quite a good company, easy to communicate with, good service.
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Wanda Copperfield
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Tiffany Emma
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The vehicle is relatively new and very fuel-efficient.
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Theobald Swinburne
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied
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Levi Tyler
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Everything was fine. You can pick up the car at Auckland's domestic terminal and return it at the international terminal, which is very convenient. The $400 deposit was returned the next day.
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Marshall Nora
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Murray Isaac
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied
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Moore Van
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Extremely satisfied!
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Ira Julia
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Pretty good
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Truda Jones
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied
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Xaviera Eden
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Overall it was okay. There were five of us with five pieces of luggage: four medium-sized suitcases and one carry-on. The trunk could only fit the four medium-sized suitcases, so it was a bit cramped. The car rental service was fine.
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Celeste Jack
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Lena Bryce
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The staff at Ezi Car Rental were very friendly and the procedures were simple. We purchased the super comprehensive insurance from the QEEQ platform, and the rental company didn't try to sell us their own insurance. The vehicle was very new, even equipped with a heads-up display and adaptive cruise control. Adaptive cruise control is an amazing feature in New Zealand, almost equivalent to autopilot.
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G. and Y. Kitto
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Everything was easy and staff were very efficient
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B.Sharp
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Was a nice vehicle
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Lynn John
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The process took a bit of time, but the staff was very enthusiastic and attentive.
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Elmer Frederick
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Awesome
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Prudence Kennan
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent, the car is very new, it only had 13 kilometers on it since leaving the factory.
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Penny Senior
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied.
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Frances Browning
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Great, very efficient!
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Alva Arabella
Auckland
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The process was quite fast, with little to no waiting in line.
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Buck Minnie
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good
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Bob Stowe
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Good experience.
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Page Kitty
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Zenobia Oscar
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied
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Guy Lyly
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Fast and efficient.
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Sabina Michael
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car was in excellent condition, the latest version of Prado with a large screen navigation system, two Type-C charging ports, one HDMI port, 360-degree surround-view radar, and a very effective air conditioner!
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Hunter Pollitt
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied.
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Bridget Moll
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The Indian staff provided excellent service and even reminded me that there are toll roads on the North Island. I actually drove on two of them.
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Sabrina Salome
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The staff were friendly and there was a very short wait time.
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Carl Hobbes
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The processing time was short, and the staff were very patient.
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Leo MacPherson
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied
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Ophelia Housman
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
I'm used to driving a RAV4, but they gave me a Ford instead, which I found a bit hard to adjust to.
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Leo Tours
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
We picked up the car in the evening, it was not crowded and everything went smoothly.
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Spring Willard
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied
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Yedda Lucy
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car was very clean! The Camry was great to drive, with fuel consumption around 4.5 liters per 100 kilometers, very fuel-efficient.
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Bevis Motley
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Diesel car, very new and fuel-efficient. Our group of 6 people managed to fit 4 28-inch suitcases, 2 24-inch suitcases, and several bags. One of the 24-inch suitcases was placed in the middle of the second row.
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Byron Bertie
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very efficient, no upselling.
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Calvin Joan
Auckland
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Richard Clement
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Reginald Thoreau
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car pickup process was very fast. The car itself was excellent to drive, very new, and fuel-efficient. I'll definitely choose this car again next time.
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Oswald Norris
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Both pickup and drop-off were very convenient. You can rent with confidence without worrying about issues.
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Ted Margery
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car was very new, and both pickup and drop-off were very convenient! Extremely satisfied!
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Caroline Polly
Auckland
4 /10 Average
Reviewed: Tuesday, January 6, 2026
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Gill Christ
Auckland
4 /10 Average
Reviewed: Tuesday, January 6, 2026
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