Germany-Czech Republic-Austria-Czech Republic

Very satisfied, convenient, and fast, no different from domestic services. The store is not far from the underground parking area, just a few minutes walk, and an elevator ride away. They didn’t have the Volkswagen T-Roc I reserved but gave me a Skoda with over 3,000 kilometers, not sure of the model, but it was very new. It had a rear view camera, radar, navigation, everything you could need. I felt it was better than the car I reserved. The power was also very good, and the key point is the fuel consumption is really low, averaging five liters per 100 kilometers.

They won't give you the car even one minute before 7 AM, even though staff are already inside.

The staff were quite patient.

After returning the car with a full tank, Europecar still charged a refueling fee. Currently addressing this issue.

Great service!