Few staff members, average environment. It would be great if there was someone who spoke Chinese. Service attitude is acceptable, but the wait time is long.
This time I rented a car from BUDGET, and compared to others, they asked more detailed questions and the registration process was more comprehensive. There was even a staff member providing instructions beside the actual vehicle. Overall, very satisfied.
Like: Very friendly & efficient staff, they even gave us a free upgrade :)
They provide a shuttle to & from the Viscount station. Dislike: When we first called we didn't understand that the person was saying Routes, we thought they were saying Ruth"s.
We eventually figured it out.
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Customer Service
Excellent
Dislike: The van rotors needs to be change.
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