Overall, it was okay.

Very satisfied

Very professional, great service attitude.

A very good company, but the wait time for picking up the car was too long. There was only one customer being served before me, and I waited for over 20 minutes. After completing the paperwork, I had to wait another 10 minutes at the parking garage. Previously, in the US, Hertz rental process was very quick. Is this a common issue in Europe? Nonetheless, the process was smooth, with no extra sales pitches.

There was a customer in front of us, so we had to wait for a while. However, this seems to be the norm for French service.