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+81 3-4578-4029
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From Chile
+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8103071326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8103071326
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None

Reviewed: Tue, Sep 11, 2018
About Europcar: 2.0 /10
I ordered on the 8th and expected the car delivery at 21:00 on the 9th. Before placing the order, I called and specified door-to-door delivery. The customer service asked me to place the order online, so I paid the full amount of 514 RMB. I confirmed the delivery address twice while ordering. On the 9th, I landed and waited at the hotel until 21:00 without any contact. Then I called customer service, and they informed me:

Relevant Reviews on Europcar SOFITEL BANGKOK SUKHUMVIT

Enoch Doherty

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About Europcar: 8.0 /10
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About Europcar: 2.0 /10
The customer service was extremely rude this time

Leila Tommy

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Reviewed: Sat, Sep 29, 2018
“Bangkok-Hua Hin-Dalu Island-Bangkok”
About Europcar: 10.0 /10
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Reviewed: Sat, Nov 17, 2018
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About Europcar: 2.0 /10
Accused me of causing vehicle damage and deducted money without listening to my explanation, with a very bad attitude!

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Reviewed: Wed, Oct 2, 2019
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Dropping off instructions were non existent and no-one in parking area. Had to go to desk in hotel lobby then wait for someone to check the car.
About QEEQ: 9.0 /10

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