The Yaris sedan with 90,000 km on it has no reverse radar or camera, not recommended for beginners. The staff's car inspection process is quick and straightforward.
The staff at the return location were quite good, but be careful about the hidden charges in the rental terms. For example, using some expressway lanes incurs a handling fee that is several times the toll fee (963 THB each time). Also, although the vehicle was upgraded, it was a bit old.
“Overall good experience, except for the end when returning the car.”
About Europcar:8.0/10
On vehicle return, I was told that THB6000 will be deducted because the floor mats in the car were wet. I informed that staff that there was no rain nor floor in the whole duration of my rental and the mats were not checked when the car was handed over. I raised the issue with the counter and referred to their manager who decided eventually to waive the charge, which was much appreciated. Am concerned if this could be a scam to charge extra for rental.
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