Melbourne - Great Ocean Road - Twelve Apostles

The service is okay, just like a regular car rental shop.

Many people choose HERTZ, but we opted for the cheapest option regardless of the company. Although we were a bit worried about the service or car quality, we went with it due to budget concerns. In fact, East Coast Rentals' service was excellent. The only slight inconvenience was that it’s not at the airport, requiring a company shuttle to pick up the car. As soon as we arrived at the lot, we saw a fleet of spotless white cars, all very new. There were no hidden requirements; they simply asked if we wanted to purchase insurance without pushing it. The paperwork was done quickly and we drove off. After returning the car, we even received a text message about the rental details. Great value for money!

The price is cheaper compared to other car rental companies in Melbourne. The location is quite convenient with an airport shuttle service. The only downside is that the car had quite a few scratches, but it didn't affect its use.

Convenient, efficient, cost-effective.

Excellent