Very satisfied

Very satisfied.

I couldn't get a Challenger when picking up the car, so they gave me a Charger instead. I thought it was fine since it's at least a V6. But the rear tire of the car they gave me had a slow leak, almost left me stranded on the way to Grand Teton National Park. I had to keep inflating it while driving until I found a place to change the car. They tried to give me a Cruze, but after some negotiation, I got an Escape and had to pay an extra 61 dollars. Returning the car was relatively smooth, but a few hours later, they charged me 12 dollars, not sure what for. A few years ago, when I worked in North Carolina, Hertz had much better service. Not sure if it's a regional difference or if Hertz's service has declined significantly. I suggest not choosing Hertz...

When picking up the car around 8 PM, there weren't many staff members, so the waiting time was a bit long.

Overall good, but the renewal price is a bit higher than the original booking.