Forced insurance upselling, small company, long wait times for the car and long processing times, over an hour. Few service locations in other areas, strongly advised not to use. Even calling the customer service hotline was useless; they pushed the idea that more insurance means better protection. In the end, it was not as cost-effective as renting a larger car with full insurance.

The car pickup process is convenient and fast!

It took over an hour to queue for the rental car, which was really tiring. On the return trip, the tire went flat, costing me a lot of time and money. I got back to my place almost at dawn. They didn't allow an extension of a few hours for the return, which was a bit too strict.

The car was fantastic. Exactly as described. Clean and well maintained. Great fuel efficiency. Did not have to fill up before drop off.

Gave me a free upgrade and a wide variety of SUV's to choose from. The guy at the counter did try to fleece me but besides that, the whole process was smooth. Enjoyed the car and the drive.

Much better deal than on the other websites. Definitely going to check here before trying out the other websites.