The service desk was always very serious, the attitude was very mediocre, and there was no Ford PMUA at all. They were just brushing us off. I will never rent from this company again. Everyone, please avoid this place. They even charged us an extra 200 euros before renting the car. It's better to rent from the airport. The attitude was really bad! Do you even know how to do your job? If not, then leave, alright!
I can only say the rental company is terrible. My flight was delayed, and when I arrived and called them, I found out my booking had been canceled. The deposit I paid, around 60%, was forfeited. It's the first time I've heard that if you're late to pick up the car, they cancel it. The second time I rented, fearing the same issue, I arrived early to get the car. However, arriving one hour early resulted in them charging me for an entire extra day.
Standard service, very detailed car pickup instructions.
About QEEQ:10.0/10
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