There is a shuttle bus from the airport to the Hertz parking lot. The driver was very nice and helped us with our luggage. The parking lot signs are clear. However, the counter staff tried to sell us insurance when we picked up the car.

Convenient and fast, no forced insurance. The only drawback was that we didn't get the car we ordered; instead, we got a Buick Encore, which is smaller and had 7,000 miles on it.

Excellent and very convenient

Hertz is a big company with many locations and cars, and the cars are very new. The Los Angeles airport branch is very close to the airport, making pick-up and drop-off very convenient. Our flight was delayed by several hours, and we were worried they wouldn’t hold our reserved car. We arrived at 2 AM, and the staff was very accommodating, and we got the model we reserved. We rented a GMC YUKON XL because we had 4 adults and 2 kids. The car was new, in great condition, and very comfortable for the 5600+ kilometers we drove. The price was reasonable, just over 10,000 RMB for 17 days, and fuel cost was lower than expected, only 400 USD. We will use QEEQ again and will choose Hertz first.

The member of staff called ‘Atem’ was absolutely fantastic. He sorted us out with evrything we needed and can’t recommend him enough. Top man!