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From other countries or regions
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Live chat Email us Service Code: 8345479327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8345479327
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Reviewed: Sat, Apr 27, 2019
About AVIS: 2.0 /10
Horrible experience with AVIS rental company! They said the car I reserved was not available, and after switching vehicles, they had me sign a new contract, falsely claiming no additional charges would apply. Upon return, they said the contract included insurance and charged me 1781.88 Euros. I had already purchased comprehensive insurance in my home country and should not have to buy such expensive insurance again. This is blatant fraud! The rental company should help protect innocent consumers like us and support our complaints!

Relevant Reviews on AVIS Leonardo da Vinci International Airport

Eden Dutt

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Reviewed: Thu, Jul 11, 2024
About AVIS: 10.0 /10
Very good
About QEEQ: 10.0 /10

Marjorie Nelly

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Reviewed: Thu, Jun 13, 2024
About AVIS: 10.0 /10
Service details
About QEEQ: 10.0 /10

Julia Dryden

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Reviewed: Thu, Nov 7, 2019
“Rome City”
About AVIS: 6.0 /10
Although there were only 4 people in line, the service was extremely slow. I overheard conversations about upgrades, insurance, and vehicle changes. Compared to car rentals in Germany, Switzerland, the USA, and Japan, the efficiency here is too low. Many unnecessary discussions that should be avoided.

Franklin Raphael

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Reviewed: Mon, Jan 13, 2020
“Rome-Florence-Venice-Verona-Milan-Cinque Terre-Pisa-Rome”
About AVIS: 6.0 /10
Even though I had informed them that I bought full insurance through Zuzuche, the rental company desk still insisted on recommending their own full insurance.

Brian Clara

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Reviewed: Tue, Aug 19, 2014
About AVIS: 10.0 /10
AVIS and Budget share the same counter. There were quite a few people picking up cars at Rome airport, and I waited for almost an hour. The car was in good condition, and returning it was even easier. Since the fuel was used up, the return desk just took the keys and signed off, and we were good to go. Very convenient.
About QEEQ: 10.0 /10

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