When returning the car, they didn't explain the reason but charged over $180. I only found out after getting home and seeing the credit card charge. I contacted customer service, but no one responded. The service is particularly poor. I will never rent a car from this company again. It's better to spend a bit more and go with a reputable company.
Terrible experience, chaotic management. Bought a Z-pass but still had to pay tolls on the road and additional charges upon return. Ended up paying over $50 in fees, including $15 management fee for each of the 3 transactions, totaling $45. Fortunately, the rental platform helped recover over $40.
Everything went fine. The car was perfect and the staff was very efficient.
The only little problem I experienced was a long waiting time at Boston airport but I was anyway satisfied
About QEEQ:9.0/10
I found the best rate and I was also positively surprised by the fact that I didn't had to pay anything in advance
“All 3 people I interacted with were professional, friendly and pleasant, and easy booking process.”
About Thrifty:10.0/10
All 3 people I interacted with were professional, friendly and pleasant. They say "people remember how you make them feel" and I left each interaction with a smile and feeling great. Whoever checked me in was a very professional young man who made me feel like my time was valued, I was taken care of. He advised me on my routes re the ezpass. The gentleman downstairs and the gentleman at pick up were friendly and funny (even at 430am!). GREAT job all around everyone.
About QEEQ:10.0/10
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