The free shuttle was quite convenient. However, when picking up the car, the staff kept insisting that we buy full insurance, claiming that our coverage was insufficient and didn't include roadside assistance. Initially, I didn't want to add any more insurance, but my husband was concerned about potential issues if we didn't, so we ended up adding one, which cost about $30 more than what we had initially paid on the platform. They also tried to get us to pay $40 for a full tank of gas, which I refused. We found out later that there were nearby gas stations where filling up didn't cost nearly that much. The pick-up and drop-off process was quite smooth, and the car was fairly new.

Excellent

It's been a long time, and I can still give a good review, so let's briefly say this: the rental company enforced an upgrade on the car model. The car we originally wanted was available, but they said it wasn't. We don't know why. They pushed various insurances on us. We were tired and had no choice but to accept the upgraded model.

Average experience, frequent upselling. A lot of people renting cars, but not enough shuttle buses.

The service was very good. Staff are frinedly and helpful. Price is reasonable. Unfortunately, I picked up a car that might need attention on its underchasis. There's noise that you can hear. Perhaps the ball joints? Aside for that, everytjing is great.

I love the app and the service. So easy to use and it kept its promise!