Melbourne - Great Ocean Road - Apollo Bay - Otway Lighthouse - Twelve Apostles - Port Campbell - War

The front desk service attitude was rude.

The service attitude was quite good, and the process was clear and simple. However, the waiting time at the airport was quite long. Since their store is outside the airport, they don't have a shuttle bus, but call an Uber to pick us up. We ended up waiting for 40 minutes at the designated Uber pick-up location at the airport. It might be because the Uber driver was not familiar with the airport's layout. I saw another family arrive at the Uber pick-up after us but got picked up by Uber and taken to the store before us.

Great services & friendly staff. Helped me much on the booking trouble. will be back

i had an error when booking by system. The customer service offer good solutions, friendly and free of charge fir other booking

Carhood surpassed expectations, service was friendly and efficient. When we returned the vehicle, drop off was super fast and they got us to the airport immediately. Couldn’t have asked for better and will use these guys again for sure.

All good, easy transaction.

Like: Value for money and friendly staff
Dislike: Little too far from airport