The company's service is good, but the Thai people are too strict about time. I arrived 2 hours early, the car was already there, but they wouldn't give it to me. I had to wait for no reason, even offering extra money didn't help. I don't understand why the Thais think this way. Also, the store’s attitude towards Westerners is better than towards Chinese. PS! Do they think our English isn't good enough? It's definitely better than their Thai English.
The environment was clean, and the staff was polite. After returning the car, they even helped us get to the airport. The vehicle was quite clean and tidy, and they assisted in recording the damaged parts of the car. They informed us of the basic precautions. Very responsible.
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