A toll fee of 5 dollars was charged an extra 33 dollars as a management fee by Hertz. They are really ripping off Chinese customers, knowing you won't dispute it once you return to your country. This really leaves a bad impression of Australia.
Extremely thoughtful, enthusiastic, and meticulous service! Truly worthy of an international brand. Although it's a bit more expensive than other companies, the service is excellent, the car condition is great, and there's no worry at all. For international rentals, I always choose Hertz!
After informing the staff that I had purchased additional insurance, they didn't try to sell me the store's insurance. They did charge an extra 100 AUD as a security deposit when swiping the card, but it has been refunded.
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