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Live chat Email us Service Code: 9876676332
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9876676332
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Melbourne Great Ocean Road: Returning from Campbell to Melbourne

Reviewed: Sun, Dec 23, 2018
About Hertz: 6.0 /10
Overall, it's alright. However, the website indicated that GPS was free with a deposit, but at the counter, it was $25 per day. Eventually, we upgraded to an Audi Q5 with built-in navigation for $36 per day. Other than that, everything was fine as it's a big rental company. The rental and return process was smooth.

Relevant Reviews on Hertz MELBOURNE APT

Armand Church

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Reviewed: Sat, Oct 5, 2019
About Hertz: 6.0 /10
I booked a Toyota Camry, but they gave me a Škoda Octavia, insisting it was the same level. Also, they didn't help me install the highway toll device, and later charged me a 38 AUD service fee to pay the tolls. It's like being ripped off.

Horace Spender

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Reviewed: Sun, Nov 3, 2019
“Melbourne, Great Ocean Road, Warrnambool, Melbourne, Holbrook, Canberra, Sydney, Port Macquarie, Gol”
About Hertz: 10.0 /10
Easy pickup, even easier dropoff, and great car condition!
About QEEQ: 10.0 /10

Ed Geordie

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Reviewed: Wed, Feb 13, 2019
“Melbourne to Lorne and the Twelve Apostles”
About Hertz: 10.0 /10
Great service
About QEEQ: 10.0 /10

Claude Kipling

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Reviewed: Sun, Jan 8, 2017
About Hertz: 8.0 /10
The store is very small, and you have to wait in line. The vehicle's condition is relatively good, but there are quite a few scratches. Since I had full insurance, the staff told me not to worry about it when I left because they didn't care how many scratches it had when I returned. However, I remind everyone that if you don't have full insurance, you should check carefully.

Blair Ramsden

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Reviewed: Sat, Feb 18, 2017
“Sydney-Gold Coast-Melbourne”
About Hertz: 2.0 /10
They didn't provide the reserved car and didn't offer a free upgrade to an equivalent or better car. Various upselling of additional services, which is related to the sales point and the staff, not the company itself. The location was Melbourne Airport.

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