Ecovia and Autovia are the same company, but it's hard to find. The drop-off location is not at the airport; you need to drive 8 kilometers away and then take a shuttle back.
“Servicio lamentable, ya que debes de leerte toda la letra del contrato”
About ecovia:5.7/10
El personal del mostrador impertinente y poco resolutivo, poniendo trabas a todo , tardamos cerca de 2 horas en recoger el coche, y 100 euros menos en la tarjeta
We were very surprise when Ecovia told us that they did not have our model of car. They gave us directly a better model and we have had a very nice car for the same price! Thanks a lot.
“Unsatisfactory customer service response to a problem with the vehicle that left us exposed”
About ecovia:3.7/10
We were given a considerably bigger people carrier, in fact it was a mini-van. It was parked outside the compound in a dark street and we picked up at night. In daylight, we discovered that the sliding back window’s locking and closing mechanism was broken. We immediately contacted Autovia and their response was extremely unsympathetic: by phone they told us no alternative car could be supplied; by email they told us that we had already signed that the car was in good order. So we were left with a vehicle, one of whose windows did not properly close or lock, something which had been hidden to us in the dark of the night. In other words, we were left with a vehicle that could easily have been broken into and risked any baggage we left in the vehicle, which had an impact on our holiday.
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Relevant Reviews on ecovia in Italy
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