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+56-226665927
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From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5901765305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5901765305
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Reviewed: Sat, Jan 7, 2023
About Dollar: 4.0 /10
This time I encountered a peculiar female staff member who forcefully sold additional insurance without asking and charged my card right away. When I checked the car rental agreement, I said I didn't need extra insurance and called the rental service's customer support to intervene. The representative asked the staff member to take the call, but she refused and withheld the rental agreement from me. After a long standoff, a manager-like Black gentleman took the call and handled the situation. Fortunately, I have had multiple rental experiences, but if it were a first-time renter, that female staff member might have succeeded. This issue is not specific to DOLLAR; it could happen with any company. Everyone should be cautious and promptly involve customer support to avoid lots of trouble.

Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT

Stanley Dillon

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Reviewed: Wed, Mar 13, 2024
About Dollar: 4.0 /10

There were hidden charges. The upgrade to third-party insurance at pickup was mandatory, and they also added roadside assistance insurance without asking me. These were options I didn't select while booking through the rental platform! Additionally, there were tax fees. So apart from the rental fee, I ended up paying more than double the cost!

The fees quoted at booking were significantly different from what I was actually charged! Many options I didn't choose were claimed to be mandatory. I picked the cheapest car, but it ended up costing 7-800 per day, very unsatisfactory!

Antony Delia

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Reviewed: Mon, Oct 21, 2019
About Dollar: 8.0 /10
Just so-so.

Kerr Adelaide

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Reviewed: Tue, Feb 7, 2023
About Dollar: 6.0 /10
The queue was too slow.

Erin Cissie

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Reviewed: Thu, Oct 11, 2018
“Los Angeles - Yosemite - Lake Tahoe - San Francisco - Highway 1 - Los Angeles”
About Dollar: 6.0 /10
Arrived at night with no queue, service attitude was mediocre, there was upselling.
About QEEQ: 10.0 /10

Jo Carey

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Reviewed: Wed, Aug 12, 2015
About Dollar: 10.0 /10
Procedures are convenient, car pickup and return are easy. The service was great; we rented the car for 19 days and traveled over 6,000 miles, changing cars three times without any issues.
About QEEQ: 10.0 /10

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