From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5763889326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5763889326
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Reviewed: Sat, Jan 7, 2023
About Dollar: 4.0 /10
This time I encountered a peculiar female staff member who forcefully sold additional insurance without asking and charged my card right away. When I checked the car rental agreement, I said I didn't need extra insurance and called the rental service's customer support to intervene. The representative asked the staff member to take the call, but she refused and withheld the rental agreement from me. After a long standoff, a manager-like Black gentleman took the call and handled the situation. Fortunately, I have had multiple rental experiences, but if it were a first-time renter, that female staff member might have succeeded. This issue is not specific to DOLLAR; it could happen with any company. Everyone should be cautious and promptly involve customer support to avoid lots of trouble.

Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT

Jill Morrison

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Reviewed: Mon, Jun 24, 2024
About Dollar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Zebulon Abraham

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Reviewed: Tue, Jul 16, 2019
“Los Angeles Downtown – Universal Studios – San Diego”
About Dollar: 8.0 /10
The free shuttle was quite convenient. However, when picking up the car, the staff kept insisting that we buy full insurance, claiming that our coverage was insufficient and didn't include roadside assistance. Initially, I didn't want to add any more insurance, but my husband was concerned about potential issues if we didn't, so we ended up adding one, which cost about $30 more than what we had initially paid on the platform. They also tried to get us to pay $40 for a full tank of gas, which I refused. We found out later that there were nearby gas stations where filling up didn't cost nearly that much. The pick-up and drop-off process was quite smooth, and the car was fairly new.
About QEEQ: 10.0 /10

Carr Marshall

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Reviewed: Mon, Jul 13, 2015
About Dollar: 6.0 /10
The staff added two extra insurances without notifying me, which made the costs higher than the rental fee. If I hadn't checked my credit card record, I wouldn't have noticed. The worst part is I had to drive 150 kilometers back to cancel it, and they still charged me one day's insurance fee!

C.Uy

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Economy | Chevrolet Spark or similar
Reviewed: Fri, Jun 21, 2019
“The best!”
About Dollar: 9.7 /10
The service was very good. Staff are frinedly and helpful. Price is reasonable. Unfortunately, I picked up a car that might need attention on its underchasis. There's noise that you can hear. Perhaps the ball joints? Aside for that, everytjing is great.
About QEEQ: 10.0 /10
I love the app and the service. So easy to use and it kept its promise!

R.Current

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Economy | Chevrolet Spark or similar
Reviewed: Sat, Aug 11, 2018
“Not bad”
About Dollar: 9.2 /10
Like: The help was great
Dislike: The first car I was offered wasin such bad maintenance status that I was turned around at the gate. The next vehicle was great but I skulls have been able to choose it initially. The first vehicle, which was terrible, was the only vehicle available and there was no offered upgrade or anything until it failed the maintenance cycle which costs me more time that I didn't have.

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