Pretty good, easy to communicate without barriers.

Satisfied

I fully paid at the time of booking, but when picking up the car at the store, many additional chargeable items were added without any consultation, and over $300 was pre-authorized. Despite my repeated confirmations that it was just a deposit, I was inexplicably charged $319 for rescue insurance after swapping the car, even though I had already purchased road assistance insurance.

Dollar offers good value for the price, and both the pickup and return processes are very convenient. However, it seems that Dollar has fewer cars compared to Avis, at least judging by the parking lot. Overall, I'm very satisfied.

The service was very good. Staff are frinedly and helpful. Price is reasonable. Unfortunately, I picked up a car that might need attention on its underchasis. There's noise that you can hear. Perhaps the ball joints? Aside for that, everytjing is great.

I love the app and the service. So easy to use and it kept its promise!