The service is pretty good. They might ask if you want to upgrade to a bigger car; you can just refuse. There aren’t many people, and the pick-up and drop-off procedures are quite smooth.

The sales method at Avis in the UK is very problematic. At T2, the staff told me that the Opel Crossland X I rented was unavailable, and I could only rent a small Vauxhall Astra, which could only fit one large piece of luggage. When I got to the parking lot, I saw several SUV-like Opels. After discussing with the manager at the store, they finally gave me a Vauxhall Mokka X.

The staff were patient and professional.

No me quisieron alquilar ningún vehículo por tener permiso de conducción español

Very nice service although computer went down and the service staff should have jumped to another colleagues computer to finish the transaction as they were free.

Very easy to book and like the discount coupons.