The overall service was quite satisfactory. The car pickup process was relatively simple, but it required two non-UnionPay credit cards for the deposit. Returning the car was also very convenient. If there was no accident and the tank was full, just return it as is. Staff will check the fuel level and inspect the car body. That’s it for the return!
The contract stated to pick up and return the car with a full tank, but after driving for a bit, I realized it only had 3/4 of a tank. I couldn't be bothered to go back and argue, but it does raise trust concerns.
The experience was okay. I rented a Volvo V60, but initially, they offered a Kia. After some negotiation, they provided a BMW 1 Series... Everything else was fine.
The car rental company operates quite professionally. At the airport, you need to ask the staff for directions as the location of the shuttle bus may have changed. I experienced a parking lot scratch, which was my fault. According to the policy, I needed to report it to the police, but without a dispute, the police wouldn't intervene. Calling both the emergency number and the rental company proved ineffective. The Avis locations near Oxford shown on Google Maps were all closed. Fortunately, the QEEQ platform offers 24/7 support. They advised me to use the online reporting platform to file the information and confirmed that police intervention was unnecessary. When returning the car, the Avis staff inspected it quickly, and £500 was directly charged to my credit card without requiring my signature. Thankfully, I had purchased supplementary insurance back in my home country. After providing photos and relevant information, QEEQ promptly processed the claim. This was my first time encountering an accident during a multi-country self-drive trip, but thanks to the supplementary insurance and QEEQ's reliable service, the situation was manageable. Much appreciated.
The car rental experience this time was perfect. Upon landing, it was very easy to locate T5. Right outside the exit was Avis's shuttle, which took only five minutes to reach the rental office. There was no insurance upselling; I opted for an additional trailer insurance at £5 per day because the countryside roads were extremely narrow. When a large truck approached from the opposite direction, I had to stop on the roadside in a hurry and accidentally scratched the tire. I’m not sure if I’ll be charged for it. Upon returning the car, the staff assured me not to worry since I had purchased comprehensive insurance back in China. The trip isn’t over yet, so I haven’t seen the final billing statement.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Daphne Lattimore
-
-
-
-
View more >Gene Albert
-
-
-
-
View more >Harlan Law
-
-
-
-
View more >Ronald Augustus
-
-
-
-
View more >Joshua George
-
-
-
-
View more >Quentin Beerbohm
-
-
-
-
View more >Cathy Whit
-
-
-
-
View more >Aries Becky
-
-
-
-
View more >Matt Eva
-
-
-
-
View more >Zora Josh
-
-
-
-
View more >Yetta Twain
-
-
-
-
View more >Maurice Edie
-
-
-
-
View more >Natalie Springhall
-
-
-
-
View more >Herbert Ted
-
-
-
-
View more >Ternence Theresa
-
-
-
-
View more >Leonard Clark(e)
-
-
-
-
View more >Patrick
-
-
-
-
View more >Abner Thodore
-
-
-
-
View more >Maxwell Carpenter
-
-
-
-
View more >Tobey Dorothy
-
-
-
-
View more >Car hire Companies AT Heathrow Airport, LHR
Pay for Car Rentals with Crypto