SURPRICE RENT A CAR Dalaman Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Brian Clara

Turkey

Reviewed: Sat, Oct 16, 2021

About SURPRICE RENT A CAR: 4.0 /10

They directly charged a deposit of 4000 lira without informing us in advance. There was no clear indication that it was a charge rather than a pre-authorization, and we weren't given the option to choose the exchange rate. We only realized this later, resulting in us losing approximately 400 lira in fees.

1 days rental

Relevant Reviews on SURPRICE RENT A CAR in Turkey

Eileen Doherty

Turkey

1 days rental

Reviewed: Sun, Aug 26, 2018

“Kayseri”

About SURPRICE RENT A CAR: 6.0 /10

The service did not match the website description. It wasn't a full-to-full fuel policy, but an empty-to-empty policy, which made me spend an extra 100 liras on fuel.

Lilith Cissie

Turkey

1 days rental

SURPRICE RENT A CAR

Istanbul Airport(IST)

Istanbul

Turkey

Reviewed: Sun, Oct 21, 2018

“From Istanbul to Izmir, then Antalya, Cappadocia, Ankara, and back to Istanbul.”

About SURPRICE RENT A CAR: 2.0 /10

The rental company's address was fake. Upon arriving at the airport in the morning, we called and were told to wait at the airport. After a long wait and multiple follow-up calls, they stopped answering altogether. We had no choice but to take a taxi to the address listed on the rental contract. The address turned out to be fake, with no such street number. Finally, after the taxi driver made a call, we managed to pick up the car from a car wash. The taxi fare cost us 300 lira. This company is completely unprofessional.