Overall satisfied, but be sure to check the fuel gauge and inspect the car for scratches at pickup. The staff did not proactively mention or verify these.

Both pickup and dropoff were very convenient.

I booked a microcar through QEEQ at the Hertz location in Milan's central train station. However, I couldn't find the location based on the given address and had to wander around a lot before eventually locating it on a side street near the station. Since there were few people, the paperwork was processed fairly quickly. As I planned to return the car in France, the staff offered me a free upgrade to an SUV that had been driven from France. However, the final charge increased from the originally booked price of 680 euros to 850 euros at checkout. Due to urgent matters, I had no choice but to accept the higher cost.

The reception point is small and hard to find, but the staff are very friendly and provide detailed instructions on precautions. There weren't many people, so no need to queue. A pleasant surprise was that we got an upgrade to a Grand Cherokee, which we love!

Great service will use again, cheers