Pretty good

The rental company's service was generally good. The only downside was that we reserved two booster seats for children but received one booster seat and one five-point harness seat.

The overall service was fine, but we only got a Volkswagen Golf, which was a bit disappointing and felt like a loss. I don't recommend renting from EUROPE in Ulm.

Eurocar agent service, slow.

1. There was no information indicating an additional airport fee of 21 euros; 2. At the airport, I was informed that I was not old enough to drive the specified model, which contradicts the information in the app; 3. When placing the order, it was mentioned that a phone holder would be provided, but there was none upon picking up the car; 4. The service staff had an accent which made the experience very unpleasant;