Dollar is the worst rental company I've ever encountered. When picking up the car, I specifically told the attendant that I didn't need additional insurance. They verbally agreed, but still added over $200 in insurance. It was my fault for being in a rush to get to the hotel and trusting people I shouldn't have. I signed without reading the papers. Lesson learned. I returned the car with a full tank and went back to my country, but over a month later, they charged my credit card without any notification. This is the first time I've dealt with such a terrible company.

I rented a Grand Cherokee but was given a Kia. After the car window was broken, I went back to change the car but they still didn't give me the Grand Cherokee even though they had one.

I booked a Grand Cherokee but got a Nissan instead. The quoted price was over $3500, but I was charged an additional $200 for a one-way rental fee.

Average

Overprice insurace, taxes , etc.