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Live chat Email us Service Code: 4629735330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4629735330
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Milan, Venice, Florence, Siena, Rome

Reviewed: Wed, Oct 30, 2019
About Hertz: 2.0 /10
Never choose Hertz for car rentals. The queue is long, and any foreign member can cut in line ahead of you. The wait is at least half an hour, and their attitude is terrible. In my many times renting cars abroad, this was the worst experience. Most importantly, they didn't give me the car I booked. I reserved an Alfa Romeo Giulia, but they gave me a Volkswagen Touran instead, claiming it was an upgrade. There were only two adults, so why would we need an MPV? If it hadn't been raining, and my wife and kids hadn't been waiting for an hour and a half, and since it was past the free cancellation period due to the long wait, I would have canceled the order.

Relevant Reviews on Hertz MILAN CENTRAL RR STN

Tyrone Tobias

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Reviewed: Tue, Aug 6, 2019
“Crossing All of Italy”
About Hertz: 10.0 /10
C Travel directly upgraded to an Audi A6 Avant
About QEEQ: 10.0 /10

Stanford Garcia

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Reviewed: Wed, Oct 30, 2019
“Milan Venice Florence Siena Rome”
About Hertz: 2.0 /10
Never choose Hertz for car rentals. The waiting time is long, and any foreign member can cut in line ahead of you. The wait was at least half an hour, and the staff's attitude was poor. In all my overseas car rentals, this was the worst experience. Most importantly, they did not provide the car I wanted. I booked an Alfa Romeo Giulia but got a Volkswagen Touran instead, claiming it was an upgrade. Do two adults really need an MPV? If it weren't for the rain, my wife and child waiting for an hour and a half, and the long wait time, I would have canceled the order.

Lorraine Lewis

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Reviewed: Tue, Apr 9, 2019
“Milan City Center, Lake Como, Milan Airport”
About Hertz: 8.0 /10
Average, nothing to commend.

Sally Austin

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Reviewed: Tue, Jan 30, 2018
About Hertz: 8.0 /10
The car was replaced, but it was still okay, same level.

Spring Willard

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Reviewed: Tue, Apr 26, 2016
About Hertz: 8.0 /10
The registration process for a new customer took too long and was significantly slower than car rental procedures in our country, but the service attitude was quite good!
About QEEQ: 10.0 /10

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