From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6452374048
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6452374048
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Reviewed: Tue, Oct 22, 2019
About Europcar: 2.0 /10
1. The staff had poor English skills, making communication difficult. 2. Pickup time was delayed by over 10 minutes from the scheduled time, resulting in an additional charge of over 500 RMB. 3. They surprised us with extra charges at pickup, forcefully adding a bunch of insurances. 4. The tire had a small scratch, and they charged over 2000 RMB, enough to replace it with a new tire. 5. Severe overcharging, taking advantage of out-of-town customers.

Relevant Reviews on Europcar MADRID AIRPORT ADOLFO SUAREZ T1

Bruno Reynolds

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Reviewed: Sat, Jul 6, 2024
About Europcar: 2.0 /10
Shortly after returning the car, I received an additional bill from the rental company claiming the car was scratched and demanded compensation. Fortunately, I had taken photos when renting the car, proving the scratch was already there. Currently, I'm still in dispute with the rental company.

Zero Bulwer

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Reviewed: Wed, Jun 12, 2019
About Europcar: 6.0 /10
They start working at 7 AM. How can I return the car if my flight is at midnight? There's no self-service drop-off box.

James Whitman

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Reviewed: Thu, Jun 7, 2018
About Europcar: 6.0 /10
The queue was a bit long. Rental and return services were together, which was a bit chaotic.

Hamiltion O'Connor

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Reviewed: Thu, Feb 23, 2017
About Europcar: 10.0 /10
The staff's English wasn't very fluent, but their attitude was nice.

N.Gago

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Luxury SUV | Mercedes-Benz GLC or similar
Reviewed: Sat, Oct 29, 2022
“Buena”
About Europcar: 7.0 /10
No me gusto la atención del mostrador y la entrega del vehículo. Tuve que buscar ayuda constantemente y las llaves nunca las habían mandado para retirar el auto Todo el tiempo quisieron venderme la Póliza por seguro total y me dijeron que cualquier problema yo tenía que pagar y después reclamar a Uds. eso no me gusto nada.
About QEEQ: 10.0 /10

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