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Live chat Email us Service Code: 3543453330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3543453330
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Frankfurt — Würzburg — Rothenburg — Nuremberg — Neuschwanstein Castle — Munich — Königssee — Eagle's

Reviewed: Tue, Oct 15, 2019
About Budget: 2.0 /10
1. Low efficiency, the queue time was extremely long. It took me over an hour when there were only five or six customers ahead of me; 2. They added over 500 euros in extra charges to the contract without informing me when I picked up the car. Fortunately, I spotted it and refused to pay; 3. The pick-up point is a ten-minute walk from the counter. The car was not filled up with fuel. After a long flight and long queue, I was too exhausted to argue, so I just accepted it; 4. At drop-off, they tried to charge an extra 460 euros. They handed me a 4-inch screen device to sign. I spotted it again and refused; 5. Everything was fine when I returned the car, but they still tried to scam me into buying personal and car insurance. This is just ridiculous; 6. Finally, they directly charged an extra 460 euros from my credit card without any signature or authorization, despite my two refusals. This is outrageous! Currently disputing the charge with the rental company and card issuer. 7. In all my car rental experiences across North America, Latin America, Africa, Europe, and Southeast Asia, Budget at Frankfurt Airport is by far the worst!

Relevant Reviews on Budget Bd Frankfurt Apt

Michell Pullman

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Reviewed: Thu, May 16, 2019
“Weimar, Nuremberg”
About Budget: 8.0 /10
No queue at 23:20, so the speed was naturally quick
About QEEQ: 8.0 /10

Moira Fowler

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Reviewed: Thu, Apr 18, 2019
“Hesse and Baden-Württemberg”
About Budget: 6.0 /10
Average experience, nothing special to mention

Steward Jenkin(s)

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Reviewed: Sun, Apr 16, 2017
About Budget: 10.0 /10
Clean and friendly
About QEEQ: 10.0 /10

Carl Hobbes

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Reviewed: Fri, Dec 2, 2016
“Frankfurt - Rome - Paris - Frankfurt”
About Budget: 2.0 /10
Overcharged insurance fee
About QEEQ: 10.0 /10

Vincent Cocker

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Reviewed: Wed, Oct 8, 2014
About Budget: 8.0 /10
The front desk staff's attitude was average. The reserved model, a Benz A class, was unavailable, so I had to switch to a similar Mazda 3 diesel model. However, the car was very new, and its performance was exceptional.
About QEEQ: 10.0 /10

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