I was promised a Mercedes Thunder or a similar class vehicle, but was given a Fiat. How is a Fiat considered the same class as a Mercedes??? Moreover, this Fiat only has one door on the right side in the rear; there's no door on the left side, so you can only enter from the right. The first seat you encounter is broken (the seatbelt doesn't work). Seriously, I'm baffled. How can they rent out a car like this?
Even though I had informed them that I bought full insurance through Zuzuche, the rental company desk still insisted on recommending their own full insurance.
Attitude is average, service is average, phone calls are not answered, and the company prioritizes its own interests.
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