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+1-8007618913
Live chat Email us Service Code: 3744318187
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3744318187
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Rome-Tuscany-Florence

Reviewed: Thu, Jul 25, 2019
About Budget: 2.0 /10
I'm absolutely furious. We booked a car through the rental platform and got the most comprehensive insurance beforehand. When we got there and wanted to add an extra driver, they required us to buy insurance for the driver. We had previously rented cars in the US and Australia, and it went smoothly. We consulted the rental platform, and they confirmed that we could simply add a driver without having to buy insurance, as we already had it for the car. However, the store staff disagreed. A very beautiful lady, but with a terrible attitude, argued with us for the whole morning. The rental company's customer service also called to help communicate. Finally, we decided not to add the driver. The staff agreed and simply crossed out the additional fee with a pen, without printing a new contract. Trusting Europeans to be honest, we didn't object. When we returned the car, we found out they never changed it in the computer system, and we still ended up with the insurance!

Relevant Reviews on Budget Roma Fiumicino Airport

Andrew Robinson

View more >
Reviewed: Thu, Jul 25, 2019
“Rome-Tuscany-Florence”
About Budget: 2.0 /10
It was horrible. We rented two cars in total and had problems with both. Budget is really unreliable!

York Murray

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Reviewed: Wed, Aug 29, 2018
“Istanbul-Safranbolu-Goreme-Antalya-Pamukkale-Canakkale-Istanbul”
About Budget: 8.0 /10
Not bad
About QEEQ: 10.0 /10

Eunice Hodge

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Reviewed: Tue, Jun 19, 2018
About Budget: 2.0 /10
They made various excuses to force us into buying insurance and changing the car. Eventually, we got a similar car, and the cost increased from over 3000 to more than 10000. There are many scammers in Italy.

Ralap Fast

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Reviewed: Wed, May 1, 2019
“Rome, Europe”
About Budget: 2.0 /10
Avis's company. They messed up with insurance and scared me off. The rental was 800 yuan, but the insurance they sold was 260 euros. The front desk service was extremely impatient and discriminated against Chinese people. I returned the car 10 days ago and still haven't received the deposit back, whereas Hertz returned it on the third day after I returned the car.
About QEEQ: 10.0 /10

D.Sairafi

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Convertible | Fiat 500 Cabrio or similar
Reviewed: Thu, Aug 8, 2019
“good”
About Budget: 5.3 /10
I have waited 45 minutes at the desk to talk with the employee. I have paid at the desk around 500 euros for all risks insurance (theft not included), which is very expensive. Insurance should be around 10 or 20% of the rental rate value not more.. I had no options so I paid it but am unhappy and won’t rent there again.

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