Good service. I don't speak English, but the front desk staff was very friendly. They used a bilingual (Chinese-English) contract on the computer for me to review patiently.
During return, the inspector found a small mark on the window that we hadn't noticed and weren't sure if it happened during the rental period. They demanded $230 without providing any price standard.
The elderly gentleman was nice but a bit slow. He didn't push any sales, but the car model provided was not good. Suggest checking the parking lot first.
The car pickup from Vancouver airport was very slow, taking nearly an hour. They gave us a brand new car, which was in excellent condition and had driven less than 3000 kilometers without any issues. Returning the car was extremely easy. The staff had a good attitude.
“Alamo was great but Easyretcars have a terrible customer support.”
About Alamo:8.0/10
The counter staff was very helpful in all aspects of the rental.
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