The car was in very good condition despite high mileage. It drove smoothly, indicating good maintenance. The front desk and return staff were very professional, dedicated, and had great attitudes. They patiently explained and introduced the services to me.
1. The rental process is clear and well-organized. The return process is simple and fast.
2. The rental and return locations are very obvious and clear.
3. Deducted one star because the waiting time on the English helpline was long, and the customer service later hung up the phone. (Partly could be our bad phone signal)
“Easy car rental process...as the company name says!”
About Budget:9.0/10
Car was great, they gave us a bigger car, small SUV. Paid more in tolls in Portugal as they count small SUV's as class 2, which means 3 times class 1, regular sedan! Also there was an additional airport charge.
About QEEQ:8.0/10
Worked well for us, overall... will use again!
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