Los Angeles - San Diego - Las Vegas - Los Angeles

I am an experienced driver overseas, so everything went smoothly. Overseas car rental companies are more self-service oriented, so don't expect the same level of service as in domestic ones.

They thought I didn't understand English and selected an additional paid insurance for me. I later found out and had it corrected. They kept trying to sell me insurance and other unnecessary services. Returning the car was convenient.

The staff at the store were incredibly inefficient, with a waiting time of over 20 minutes. They didn't have the BMW X3 I reserved, and frustratingly tried to upsell insurance. Despite our repeated refusal, they were unhappy, emphasizing that this was a luxury car and falsely claimed the insurance was mandatory.

I went to the US with my husband, and the reservation was under my name. However, I forgot to bring my driver's license and wanted to change the reservation to my husband's name. The service staff's attitude wasn't exactly rude, but there was a hint of sarcasm in their response. Overall, the attitude was quite arrogant.

Pushing various insurance policies