Almost no Chinese service. Delaying return or extending one more day was difficult to communicate, and we had to follow the store's rules, which were expensive. The car's condition was acceptable.

The customer service was extremely rude this time

I ordered on the 8th and expected the car delivery at 21:00 on the 9th. Before placing the order, I called and specified door-to-door delivery. The customer service asked me to place the order online, so I paid the full amount of 514 RMB. I confirmed the delivery address twice while ordering. On the 9th, I landed and waited at the hotel until 21:00 without any contact. Then I called customer service, and they informed me:

Accused me of causing vehicle damage and deducted money without listening to my explanation, with a very bad attitude!

また借ります