As soon as we entered the store, they started explaining various insurances and road conditions to us. A full coverage would cost an additional 3,000 yuan, which was quite reassuring. However, we only purchased the basic insurance as planned.

Highly satisfied, the staff were very professional

We booked a car through the Zuzuche app in April, but when I arrived to pick up the car on the agreed date, the rental company couldn't provide the specific car or a similar model. In addition, the rental company staff upgraded the car without informing us of extra charges, making us believe it was a free upgrade.

The service was just so-so, but the staff of this car rental company were really bullying.

Different car what given. Expect a hybrid but was given petrol. However it is a nice car to drive.

Good customer service with good price offered.