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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
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+39-800729010
From Portugal
+351-304500663
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+55-6140426960
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+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2102372326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2102372326
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Europcar, Madrid Airport Adolfo Suarez T4 Car hire

Europcar 3000+ ratings, 25 reviews

Madrid, Spain

8.0 / 10 Very good

Europcar - Madrid Airport Adolfo Suarez T4 Information, Car hire Instructions & Policies

Address

IBERIA FLIGHTS

Telephone

+34 911505000

Pick-up Instructions

The Europcar - Madrid Airport Adolfo Suarez T4 car hire location is in terminal

You can walk to the counter of Europcar - Madrid Airport Adolfo Suarez T4 car hire.

The car rental company has a counter at Terminal 4.

Drop-off Instructions

You can return the vehicle to T1 or T4 After hours return:there's a key box to leave the key, the customer need just to ask the office about the place of the keybox at the time of pick up and there's no charge for that.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -20:59
07:00 -23:59
07:00 -20:59
07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Spain

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 12.09/day
capped at EUR 83.49
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 7/day
capped at EUR 89
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12.09/day
capped at EUR 83.49
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 7/day
capped at EUR 69
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 9.99/day
capped at EUR 69

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

Austria

Belgium

Czech Republic

Denmark

Germany

Finland

Slovenia

France

Show More

Andorra

Austria

Belgium

Czech Republic

Denmark

Germany

Finland

Slovenia

France

Gibraltar

Liechtenstein

Luxembourg

Monaco

Norway

Netherlands

Sweden

Switzerland

Italy

Portugal

EUR 12 per day
Vehicles are not allowed to be brought to the Canary Islands. If you plan to cross borders to other countries, EMS service is mandatory to add, priced at around 130 EUR.
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Chevrolet Lacetti

Alfa Giulietta

Fiat Panda, Vw Up

Toyota Yaris

Ford Focus

Suzuki Vitara

Skoda Octavia

United Kingdom

The Republic of San Marino

Vatican City State

Italy

EUR 9.92 per day
You may drive the rented vehicle outside the Spanish mainland and in the countries described below once the EMS is added and must be done upon pick up. EMS PRICE: 9.92€ + VAT per day of rental and up to 128.92€ + VAT for the whole rental period. The vehicle cannot be taken from Mainland Spain to the Canary Islands。

Must-not:

Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Fullsize Elite

Mercedes Benz Vito 9 Seats

Gibraltar

Italy

Driving from Spain to Italy is only allowed for car groups EBMR, EDMR, CCMR, CDMR, IDMR, and there is no 9 seats car allowed to drive to Italy.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 km from Madrid–Barajas Airport

20.4 km from Cuatro Vientos Airport

Railway Stations

7.7 km from Chamartin Station

12.3 km from Atocha Train Station

Hotels

9.2 km from Eurostars Suites Mirasierra

11.2 km from Hotel Claridge Madrid

12.9 km from PYR se1ect Plaza Mayor II y III

Other Landmarks

8.3 km from Puerta De Europa

8.4 km from Torres Kio

8.5 km from Paseo De La Castellana

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 40.4896 -3.5949

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 8.0 / 10 Very good

  • Vehicle condition: 1.2
  • Vehicle cleanliness: 1.1
  • Spaciousness: 1.0
  • Counter staff: 0.9
  • Pick-up location: 1.2
  • Drop-off location: 1.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • fred

    Madrid

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    agence accessible rapide et efficace
    Read More >
  • Anonymous

    Madrid

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Car exceed my expectations I did wait a lil long to get the car but it wasn't bad. The staff was great and very helpful. I will most definitely use Europcar again and most definitely recommend it to friends and family. Better instructions on where exactly to return the car. Perhaps a map outlining/highlighting the exact path to follow and locations to drop off the car.
    Read More >
  • Sam

    Madrid

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Different car what given. Expect a hybrid but was given petrol. However it is a nice car to drive.
    Read More >
  • Gavin Dora

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    High cost performance, easy car rental, and good service.
    Read More >
  • Ursula Landon

    Madrid

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    The service was just so-so, but the staff of this car rental company were really bullying.
    Read More >
  • Baldwin Johnson

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Not bad
    Read More >
  • Darcy Hill

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    They upgraded my Golf to an Audi A4 Avant for free, which was great.
    Read More >
  • Beverly Locke

    Madrid

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The service was quite good, but the booked car couldn't fit our luggage. We had to pay over 30% extra for an upgrade.
    Read More >
  • Moses Mark

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    My husband said we'd rent from Europcar again on our next trip to Europe.
    Read More >
  • Keith Reynolds

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    They try to upsell you to a better car, just say no.
    Read More >
  • Ken Raman

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Overall satisfied. The car had quite a few scratches, likely due to narrow roads in older parts of the city, which affected its appearance.
    Read More >
  • Hogan Vogt

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good attitude, explained clearly, no additional charges
    Read More >
  • Elsie Agnes

    Madrid

    4 /10 Average

    Reviewed: Friday, November 22, 2024

    Due to flight delays, we couldn’t pick up the car on time. After negotiating with the rental car customer service, they agreed to delay the pickup time. However, the rental company claimed that since we did not pick up the car on time, the originally booked spacious station wagon was taken by someone else. We were given a compact SUV, a Peugeot 2008, which had very limited luggage space and was quite cramped. They asked for over 300 euros to upgrade, but there were no other cars available. The return location was extremely hard to find. We circled around the train station several times and finally found it by exiting one parking lot and following the right direction. Then, the staff claimed the fuel was insufficient (short by 3 euros) and made us refuel before returning the car. Overall, we were very dissatisfied with the rental company.
    Read More >
  • Alice Philip

    Madrid

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The staff were quite friendly. They asked if I needed additional insurance, and when I declined, there were no delays in processing. The paperwork was completed quickly. The vehicle inspection was thorough, and they proactively pointed out existing damages on the car, and coordinated a replacement if the car was not in good condition. Initially, I had booked a 5+2 car but was given an Audi A5. The car was great, but it couldn't fit five people plus luggage, so I had to go back to the counter to change the car. The exchange went smoothly. (Though, if I booked a seven-seater, why did they first give me a five-seater?)
    Read More >
  • Ron Saul

    Madrid

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The staff had a pretty good attitude. They asked if I needed additional insurance, and when I declined, they didn’t delay anything; the procedures were handled quite quickly. They were very diligent during the car inspection and proactively pointed out existing damages on the vehicle. If the car’s condition was not suitable, they were willing to coordinate a replacement. Initially, I reserved a 5+2 seat car, but they gave me an Audi A5. The car was great, but it couldn't fit five people plus luggage, so I had to go back to the counter to change the car. The car exchange was smooth (but if I booked a seven-seater, why did they give me a five-seater in the first place?).
    Read More >
  • Gale Stone

    Madrid

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The reserved model may not be the one you actually receive. The car rental company might give you a similar model to avoid giving you the one you want unless you pay extra.
    Read More >
  • Jeffrey Carnegie

    Madrid

    4 /10 Average

    Reviewed: Friday, November 22, 2024

    We booked a car through the Zuzuche app in April, but when I arrived to pick up the car on the agreed date, the rental company couldn't provide the specific car or a similar model. In addition, the rental company staff upgraded the car without informing us of extra charges, making us believe it was a free upgrade.
    Read More >
  • Channing Dick

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Extremely satisfied
    Read More >
  • Winifred Raglan

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Highly satisfied, the staff were very professional
    Read More >
  • Beryl Wollaston

    Madrid

    4 /10 Average

    Reviewed: Friday, November 22, 2024

    As soon as we entered the store, they started explaining various insurances and road conditions to us. A full coverage would cost an additional 3,000 yuan, which was quite reassuring. However, we only purchased the basic insurance as planned.
    Read More >
  • Faithe Finger

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The service was better than expected, no insurance upselling, efficient. Although the car had many scratches, I got the model I reserved for the first time!
    Read More >
  • Marcia McCarthy

    Madrid

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    This Europcar branch is awful, they seriously discriminate against Asians. Watch out for them, avoid at all costs. You'll regret choosing them.
    Read More >
  • Lewis Bartholomew

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Make sure to take videos at each spot to avoid getting scammed.
    Read More >
  • Herbert Ted

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very good
    Read More >
  • Maxwell Carpenter

    Madrid

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    It's the standard process for European car rental companies. The car I booked was not available, and the staff tried to suggest an upgrade. I declined, so they gave me a similar model!
    Read More >
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