The front desk staff were friendly, but they still recommended insurance and an extra tank of gas, claiming their gas was cheaper. However, we politely declined. It turned out that refueling on our own was more suitable. Can't comment on the insurance since we didn't use it. Perhaps the rental company's insurance might be more convenient for claims compared to domestic platforms.
Pickup time was 18:00 and return time was 18:00. We arrived at the counter around 17:30. After rejecting a bunch of extra charges the service staff introduced, the payment list still included an extra hour of rental fee just because we arrived half an hour early. After negotiation, the return time was changed to 17:00, avoiding extra charges. We almost ended up with a car of the same group, but fortunately refused it and were willing to wait, which took about fifty minutes.
Chose a Jeep Compass, drove back to the hotel, a ten to twenty minute drive, and smelled a burning odor when parking. It was either the brakes or near the engine. It troubled me all night. They replaced it with a Ford Escape the next day, almost messing up my itinerary.
The car exceed expectations, was given the opportunity to pick which vehicle that I preferred
About QEEQ:10.0/10
Helpful and prompt support form QEEQ and will definitely consider to rent them again in future.
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