The pickup location was convenient, the paperwork process was slow, but the return was quick. Overall, a good car rental experience.

Ils chargent des assurances sans qu’on s’en rendent compte :(

Counter staff were genuinely really nice & professional. Mechanically, the car ran well. However, car was not ready at pick-up time, exterior & interior were dirty & smelled of cigarette smoke the whole week of my booking. I would have been embarrassed to have had anyone else in the car with me. If I didn’t have to get on with my trip, I would have taken it back to request another car. However during pick-up, I was about to be assigned another car, but that one needed an oil change. In the 37 minutes I waited for my car to be processed (it’s on the receipt), I saw only one member of staff in the lot, cleaning vehicles; he also had to help one of the office staff with a booking query. Perhaps the rest of the crew were having their lunch, but the car was just not clean by pick-up time — and this is especially concerning when Covid numbers are going up again.

Hey didnt have enough cars to choose. Did an upgrade but the car I was hoping for wasn't available Still the service was great at all tiem

Like: We loved the hatchback on the car we chose - and we got to choose from a selection of cars in a specific section. We put the seats down and getting suitcases, water, back packs, in and out was easy. Our car got excellent gas mileage too. Pick up and drop off was quick and simple.