Pickup went smoothly. Initially, I wanted an SUV but got a station wagon Tipo instead. However, it was spacious, and the driver’s seat had lumbar support adjustments, making long drives more comfortable. Unfortunately, the headroom was relatively low.
Although there were only 4 people in line, the service was extremely slow. I overheard conversations about upgrades, insurance, and vehicle changes. Compared to car rentals in Germany, Switzerland, the USA, and Japan, the efficiency here is too low. Many unnecessary discussions that should be avoided.
This is the first time I've left a review, and it's the worst experience. They didn't give me an SUV at all. I called the rental company, and their response was ridiculous. Yes, technically they gave me a five-seater, but are they going to give me a five-seater domestic car next time?
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