The QEEQ driving license translation number is the license number, but they said it should be the ID number and that my translation wasn't standard. Luckily, I had my Hong Kong driving license. What a close call!
“Car was new and spacious.
Has no car rubber mat. So had to get some plastic garbage bag to cover i”
About Europcar:9.0/10
They tried to sell me another 3rd party car insurance coverage. They should hv check properly that it’s alteady fully covered and included in EasyRentCars package instead. I hv to tell them to check twice and insist I hv already bought one. And they credit in my card additional aud 100 for additional cost for road tolls , parking etc. ie aud320+aud100. Feel quite uneasy about this size easyrentcars stated I Only hv to pay aud320 as stated in the email.
“Easy to hire and pick up the car without much difficulties”
About Europcar:8.3/10
I get a replacement Holden car which is better than the original Toyota car. It takes me longer than expected for returning the car. It may be due to that it is being the busiest time of the day especially on a public holiday.
About QEEQ:8.0/10
It is easy to hire a car on Easyrentcars.com. I will use it next time.
Like: In melbourne visiting my son and needed a car with plenty of space to pick up shopping for new apartment. Easy booking on the website and easy pick up. Allowed us to return the car to a different location closer to our accommodation. Dislike: A little slow at pick up due to only 1 staff member on duty.
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Customer Service
Relevant Reviews on Europcar MELBOURNE SOUTHERN CROSS STATION
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View more >S.Dyer
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View more >Dislike: A little slow at pick up due to only 1 staff member on duty.