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Europcar, Melbourne Southern Cross Station Car hire

Europcar 2000+ ratings, 16 reviews

Melbourne, Victoria, Australia

8.2 / 10 Very good

Europcar - Melbourne Southern Cross Station Information, Car hire Instructions & Policies

Address

SOUTHERN CROSS STATION - SPENCER ST

Telephone

+61399206488

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Please refer to the local information to pay the out-of-hours charge of the car return store.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
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Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full Driving License issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Mornington Peninsula
The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: • Kangaroo Island • Stradbroke Island • Magnetic Island • Bribie Island • Phillip Island • Bruny Island

Must-not:

Taking rental cars to the Australian islands that are not listed in Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.2 km from Melbourne City Heliport

11.3 km from Essendon Airport

19.3 km from Melbourne Airport

Railway Stations

0.2 km from Southern Cross Station

0.8 km from Flagstaff Train Station

1.3 km from Flinders Street Station

Hotels

0.1 km from Readyset on Collins

0.1 km from Living Corporate Liberty Tower

0.1 km from The Savoy Hotel on Little Collins Melbourne

Other Landmarks

1.3 km from Federation Square

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -37.8183 144.9527

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.2 / 10 Very good

  • Vehicle condition: 4.1
  • Vehicle cleanliness: 3.5
  • Spaciousness: 4.2
  • Counter staff: 3.3
  • Pick-up location: 3.7
  • Drop-off location: 4.2
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • S.Dyer

    Melbourne

    9.8 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    Like: In melbourne visiting my son and needed a car with plenty of space to pick up shopping for new apartment. Easy booking on the website and easy pick up. Allowed us to return the car to a different location closer to our accommodation.
    Dislike: A little slow at pick up due to only 1 staff member on duty.
    Read More >

  • R.Cerven

    Melbourne

    7 /10 Good

    Reviewed: Wednesday, January 7, 2026

    The first impression was terrible and uninviting by counter staff, (as we walked in he was arguing with another customer as they didn't have their baby chair as promised) but we hoped for better situation as we had no special requirements. Once it came down to pay deposit, the gentleman didn't want to accept my card since it was not embossed and argued it cannot go through payment even without trying. After 510 minutes of persuading to try he called someone on the phone and it was suddenly possible to process. Car was in good technical condition, however we found the items from previous owner and inside and was not cleaned inside at all.
    Read More >

  • Graham of Perth

    Melbourne

    7 /10 Good

    Reviewed: Wednesday, January 7, 2026

    The car was collected at Southern Cross railway station, where the cars are parked some distance from the small office. We were shocked to find at collection that our car's exterior had not been cleaned, and that it was covered in bird droppings. For comfort and safety, we were obliged to clean the windscreen and other windows. We then found that there had been only a cursory cleaning of the interior, with some evidence remaining of previous occupants..
    Read More >

  • Anonymous

    Melbourne

    5.3 /10 Average

    Reviewed: Wednesday, January 7, 2026

    The pick-up office location wasn’t clear and so took 30 mins walking around southern cross station to find. EuropeCar office had one person and a huge queue and it wasn’t clear in the booking process that insurance wasn’t through europecar.
    Read More >

  • C.Kong

    Melbourne

    8.3 /10 Very good

    Reviewed: Wednesday, January 7, 2026

    I get a replacement Holden car which is better than the original Toyota car. It takes me longer than expected for returning the car. It may be due to that it is being the busiest time of the day especially on a public holiday.
    Read More >

  • Leanne

    Melbourne

    7.3 /10 Good

    Reviewed: Wednesday, January 7, 2026

    Southern cross station branch of Europcar office is small and service is just Moderate. We have to collect our booster seats from another branch due to the agent’s some mistake. The car is ready to collect and it only spend about 15-30 mins but because they didn’t have booster seat so we have to collect it from another branch and it spend us extra 45 mins. Cleanliness of car is moderate, it’s kind of dusty inside and the car we got is overdue service of 5000km which they said it’s alright. Anyhow we didn’t have any prob of car thru our journey and trip. We didn’t get Kia carnival as we booked but we got Mercedes Benz Valente, people mover car without auto car door. It’s kind of hard to push.
    Read More >

  • C.Tek

    Melbourne

    9 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    They tried to sell me another 3rd party car insurance coverage. They should hv check properly that it’s alteady fully covered and included in EasyRentCars package instead. I hv to tell them to check twice and insist I hv already bought one. And they credit in my card additional aud 100 for additional cost for road tolls , parking etc. ie aud320+aud100. Feel quite uneasy about this size easyrentcars stated I Only hv to pay aud320 as stated in the email.
    Read More >

  • Kenny Lim

    Melbourne

    9.7 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    Great car, clean and fast pick-up.
    Read More >

  • Anonymous

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    Friendly counter staff but as it was a holiday weekend, it took a bit longer than expected to get the car.
    Read More >

  • Donahue Rudolph

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    Acceptable
    Read More >

  • Geoffrey Fanny

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    Great car and beautiful scenery. Driving experience was excellent.
    Read More >

  • Colbert Peacock

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    Very satisfied, the car replacement efficiency is high
    Read More >

  • Dora Den(n)is

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, January 7, 2026

    Read More >

  • Harold Kellogg

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, January 7, 2026

    Read More >

  • Cathy Dobbin

    Melbourne

    2 /10 Poor

    Reviewed: Wednesday, January 7, 2026

    Read More >

  • Paddy Gosse

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    The QEEQ driving license translation number is the license number, but they said it should be the ID number and that my translation wasn't standard. Luckily, I had my Hong Kong driving license. What a close call!
    Read More >

  • Tracy Jeremy

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    Very satisfied
    Read More >

  • Beryl Wollaston

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    Picked up the car in Melbourne and returned it in Sydney, everything went smoothly.
    Read More >

  • Asa Peg

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 7, 2026

    The location is easy to find. We rented the car at Melbourne Southern Cross and returned it at Sydney International Airport. Both pick-up and drop-off were smooth.
    Read More >

More Europcar Car hire Locations in Melbourne

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Where is the Car hire Store Location?

SOUTHERN CROSS STATION - SPENCER ST

What is the Telephone Number?

+61399206488

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please refer to the local information to pay the out-of-hours charge of the car return store.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full Driving License issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.2 km from Melbourne City Heliport

    11.3 km from Essendon Airport

    19.3 km from Melbourne Airport

  • Railway Stations

    0.2 km from Southern Cross Station

    0.8 km from Flagstaff Train Station

    1.3 km from Flinders Street Station

  • Hotels

    0.1 km from Readyset on Collins

    0.1 km from Living Corporate Liberty Tower

    0.1 km from The Savoy Hotel on Little Collins Melbourne

  • Other Landmarks

    1.3 km from Federation Square

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