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Live chat Email us Service Code: 6853619018
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6853619018
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Reviewed: Tue, Jan 16, 2024
About Thrifty: 2.0 /10
I had an 8:30 PM car pickup appointment. I stood in line from 7:30 PM to 9:30 PM to sign the document, and then waited from 9:30 PM until 2:30 AM the next day to finally 'grab' a car. By 'grab', I mean I had to go to the parking lot myself to get it. There were no hot drinks available at the store, the staff was unfriendly, and customers either had to take an electric car or wait for someone else to return their car. The company also told me that I could cancel the contract if I wanted to. The Buick Encore I got had already driven 51,000 miles, and during the rental period, I had two tire punctures. This Thrifty car rental experience was terrible. I hope 'Zuzuche' can provide reasonable compensation for the above issues since I didn't get to the hotel until 3:15 AM the next day.

Relevant Reviews on Thrifty LOS ANGELES INTL AIRPORT

Julius Hughes

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Reviewed: Wed, Oct 30, 2019
About Thrifty: 2.0 /10
After arriving in the afternoon, I had to wait in line for almost two hours to get the car. By the time I left, the queue behind me had already wrapped around four times. However, there were only three people handling the procedures at the counter. The person who assisted me had a very bad attitude. Initially, they said my Canadian driver's license was not valid for renting a car on a Chinese website and insisted on a Chinese license. It was only after someone else intervened that they allowed me to rent the car. I've rented many times on this platform with my Canadian license without any issues. I will never rent from this company again.
About QEEQ: 10.0 /10

Dean Humphr(e)y

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Reviewed: Fri, Jul 8, 2022
About Thrifty: 2.0 /10
The staff at the store were incredibly inefficient, with a waiting time of over 20 minutes. They didn't have the BMW X3 I reserved, and frustratingly tried to upsell insurance. Despite our repeated refusal, they were unhappy, emphasizing that this was a luxury car and falsely claimed the insurance was mandatory.

Barry Bobby

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Reviewed: Mon, Sep 26, 2016
About Thrifty: 10.0 /10
The store isn't very big, and the shuttle bus is shared with Dollar, but the service was good.
About QEEQ: 10.0 /10

Paddy Gosse

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Reviewed: Tue, Jun 27, 2017
About Thrifty: 2.0 /10
Pushing various insurance policies

Bonnie Albert

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Reviewed: Sun, Aug 28, 2016
About Thrifty: 8.0 /10
Once we had a situation with low brake fluid. We purchased roadside assistance, which was great. They brought another car and towed away the one with the issue.
About QEEQ: 8.0 /10

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